Privacy Policy

Introduction

Innoworks Software Solutions Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.innoworks.tech or engage with our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number
• Company name and job title
• Billing and payment information
• Any other information you voluntarily provide

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referral source and exit pages
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending related information
• Responding to your inquiries and providing customer support
• Sending promotional communications (with your consent)
• Analyzing website usage to improve user experience
• Protecting against fraud and unauthorized access
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Deliver personalized content and advertisements
• Measure the effectiveness of our marketing campaigns

We use the following third-party services that may collect data:

• Google Analytics: For website analytics and user behavior tracking
• Google Tag Manager: For managing marketing tags and scripts
• Facebook Pixel: For advertising and remarketing purposes
• Microsoft Clarity: For session recordings and heatmaps
• LinkedIn Insight Tag: For advertising and analytics

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share your data

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent where processing is based on consent

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States and India, where our servers and offices are located. We take appropriate measures to ensure your data is protected in accordance with this privacy policy and applicable laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: